Ahmedabad, Gujarat, India +91 9909909658 info@SONIConsultancyS.com
BPMN · RPA · Process Mining · Low‑Code

Business Process Management & Automation.

Discover, model and automate the workflows that run your business — back‑office, finance and operations. From process mining and BPMN modelling to UiPath bot deployment, we cut cycle time by 40–70% with measurable ROI baselined pre- and post-automation.

BPM capabilities

Discover, model, automate, measure.

Ten BPM service lines — from initial process discovery to ongoing bot care and continuous-improvement loops.

Process Discovery & Mining

Celonis, UiPath Process Mining, task-mining and stakeholder interviews to surface the as-is reality, not the assumed one.

BPMN 2.0 Modelling

BPMN 2.0 as-is and to-be process diagrams with swimlanes, gateways and traceability matrices.

Robotic Process Automation

UiPath, Automation Anywhere, Power Automate, Blue Prism — attended and unattended bots with structured exception handling.

Workflow Orchestration

Camunda, Bonita, n8n, Power Automate flows — orchestrating people, systems and bots end-to-end.

Document Automation

IDP, OCR, intelligent extraction (Hyperscience, ABBYY, AWS Textract) for invoices, KYC and contract processing.

BPO & Back‑Office Support

Managed back-office services for AP, AR, payroll, KYC, claims processing — under SLA.

HR / Finance / Ops Re‑engineering

Functional process redesign — onboarding, payroll, P2P, O2C, R2R, claims, dispatch, returns.

Change Management

ADKAR / Prosci-aligned change communication, training, sponsor engagement and adoption tracking.

Low‑Code Apps

OutSystems, Mendix, Microsoft Power Apps, Appian — internal apps in weeks, not months.

Bot Operations & CoE

Centre-of-Excellence setup, bot operations under SLA, governance frameworks and continuous improvement.

BPM workflow

Discover · Model · Automate · Measure.

01

Discover

Process mining + interviews to surface the as-is reality with timings, frequencies, exceptions.

02

Model

BPMN 2.0 to-be design with measurable improvements and stakeholder sign-off.

03

Optimise

Eliminate steps before automating — automating waste only makes waste faster.

04

Automate

Build bots / workflows in 2-week sprints with hyper-care UAT before production.

05

Measure

30-, 90- and 180-day ROI reviews against the pre-automation baseline. Adjust, scale, repeat.

BPM & RPA stack

Tools we deploy with.

UiPathRPA
Automation AnywhereRPA
Power AutomateRPA
Blue PrismRPA
CamundaBPMN
CelonisMINING
PegaBPM
AppianLOW‑CODE
OutSystemsLOW‑CODE
MendixLOW‑CODE
ABBYYIDP
HyperscienceIDP
Case study

NBFC loan onboarding: 8 days → 2 days.

BPM · RPA
India · NBFC · 40 branches

Loan-onboarding automation across 40 branches

Process-mined the existing journey, rebuilt the to-be flow in BPMN, deployed UiPath bots for KYC, bureau checks and document verification. Touchless approvals now run on the 70% of files that meet the auto-policy rules.

8d → 2d
Cycle time
70%
Touchless
$1.1M
Annual saving
Frequently asked

BPM & RPA questions, answered.

Q1What RPA platforms do you work on?

UiPath, Automation Anywhere, Microsoft Power Automate, Blue Prism, Pega and others. Our certified developers average 5+ years on the platform — we don't ramp up on your dime.

Q2How do you discover the right processes to automate?

A structured 2-week discovery: process mining (Celonis or task-mining), stakeholder interviews, exception sampling and a written ROI scoring matrix across effort, value, complexity and risk. Output is a ranked automation backlog you can sign off on.

Q3What ROI should we expect?

Typical engagements deliver 40–70% cycle-time reduction, 20–40% cost savings on the automated portion, and 12–18 month payback. We baseline pre-automation and re-measure at 90 and 180 days against that baseline — no marketing math.

Q4Do you do process discovery or just automation?

Both — and discovery comes first. We've stopped engagements at the modelling stage where automation wasn't the right answer (the right answer was process redesign, ERP config, or simply hiring). Automation is the outcome, not the starting point.

Q5How do bots handle exceptions?

Every bot ships with an explicit exception-handling design: queue-back logic, full audit trail, monitored alerts and a human-in-the-loop fallback. Exception cases route to named ops staff with SLA targets.

Q6Can you support existing bots we already have?

Yes — bot support, maintenance and upgrade is a separate engagement model. We audit existing bot estates, document them, fix tech debt, and provide ongoing care under SLA.

Q7What about RPA Centre-of-Excellence setup?

We help set up the RPA CoE — governance framework, intake process, development standards, ops model, ROI tracking and a federated delivery structure. Typical CoE setup is 8-12 weeks.

Q8Do you handle compliance / regulated industries?

Yes — banking (RBI guidelines, KYC norms), insurance (IRDAI), healthcare (HIPAA where applicable). All bots ship with audit logs, four-eyes approvals where mandated, and segregation of duties.

Start a BPM engagement

Got a slow process? Let's mine it in two weeks.

A 2-week discovery gives you a quantified, ranked automation backlog with ROI projections — at fixed price. Decide from there.